What are professional services?

Professional services are nonphysical products or services that individuals or companies provide to customers to help them manage or improve a specific area of their businesses. For example, an acting coach offering lessons to actors could be a professional service. An individual offering professional services may have expertise in a niche area, like digital marketing, and provide services to a business to improve their digital marketing efforts. This type of professional service may be freelance, contract or private practice work.

Companies or firms can also provide professional services to customers. For example, a marketing agency might provide services to help a business expand its brand awareness or engagement. Both individual and company-provided professional services may charge billable hours or fixed rates.